Journal
Field notes from the work
Long-form posts, written by the people doing the work and signed by their authors.
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Why we stopped running drop-in clinics in 2019
How a pivot to scheduled appointments halved no-show rates and tripled successful asylum-appeal outcomes.
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Layla’s story, in her own words
From Beirut to a B1 certificate to a nursing-assistant placement at Sotiria.
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Where €45 actually goes: a month of one student’s costs
A literal line-by-line of one A2 evening student’s monthly cost.
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What 38 employer partners taught us about onboarding
Why we now invest more in week-one workplace orientation than in week-twelve technical training.
Categories
Browse by kind
Twelve emails a year
One end-of-month update, plus a longer letter in January, June, and September.